Last update: 17th August 2026
DISPUTE RESOLUTION: PLEASE BE AWARE THAT SECTION 19 (“ARBITRATION AGREEMENT”) CONTAINS PROVISIONS GOVERNING HOW TO RESOLVE DISPUTES BETWEEN YOU AND SLICE. AMONG OTHER THINGS, SECTION 19 INCLUDES AN AGREEMENT TO ARBITRATE, WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND SLICE WILL BE RESOLVED BY BINDING AND FINAL ARBITRATION (“ARBITRATION AGREEMENT”). SECTION 19 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 19 CAREFULLY.
UNLESS YOU OPT OUT OF THE ARBITRATION AGREEMENT WITHIN 30 DAYS: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST SLICE THROUGH BINDING, FINAL ARBITRATION, WITH LIMITED EXCEPTIONS, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR OTHER REPRESENTATIVE PROCEEDING OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
Slice (“Slice,” “we,” “us,” or “our”) provides a service that connects consumers with independent restaurants (“Restaurants”), to facilitate orders of food and beverages through or in connection with the Platform (“Services”). Through the Platform, consumers may request food be made available for pick-up or to have the Restaurant deliver it to them. These Slice Terms of Use (“Slice General Terms”), together with any documents expressly incorporated by reference, including our Privacy Policy, the Slice Rewards Terms and Conditions, and the Slice SMS Terms and Conditions (collectively, the “Terms”), govern use of the Slice website at https://slicelife.com, the Slice mobile app, and any websites and mobile apps that are owned and operated by us that link to these Terms (collectively, the "Platform"). Slice may also offer a phone ordering service through which Slice agents may place orders on the Platform on behalf of consumers. The terms governing that service as between Slice and participating Restaurants are set out in separate agreements with those Restaurants.
All references to “you” or “your,” as applicable, mean the person who accesses, uses, and/or participates in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that entity to these Terms, your acceptance of the Terms will be deemed an acceptance by that entity, and “you” and “your” herein shall refer to that entity.
BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE PLATFORM, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT USE THE PLATFORM.
Subject to your compliance with these Terms, Slice hereby grants you a limited, non-sublicensable, non-transferable, and revocable license to access the Platform on compatible devices that you own or control, solely for your own use, and only in a manner that complies with all legal requirements that apply to you or your use of the Platform. Slice may revoke this license at any time, in its sole discretion, with or without cause. Slice reserves all rights not expressly granted to you. You may not modify, alter, reproduce, distribute or make the Platform available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute or sublicense the Platform. If you breach these license restrictions, or otherwise exceed the scope of the license granted in these Terms, you may be subject to prosecution and legal damages, as well as liability for infringement of intellectual property rights. These Terms will govern any updates to the Platform, unless the upgrade is accompanied by a separate license in which case the terms of that license will govern.
You must be at least 18 years old to use the Platform. By agreeing to these Terms, you represent and warrant to us: (1) That you are at least 18 years old; (2) That you have not previously been suspended, banned, or removed from the Platform; and (3) That your registration and your use of the Platform is in compliance with any and all applicable laws and regulations. Some features of the Platform may require you to register for an account. When you register for an account, you may be required to provide us with some information about yourself (such as your name, credit card information, e-mail address, phone number, profile image, or other contact information). You represent and warrant that all information you provide is true, accurate, current, and complete, and you agree to update such information to maintain its accuracy. We may require you to provide information that may be used to confirm your identity and help ensure the security of your account. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account, whether or not authorized by you. If you have reason to believe that your account is no longer secure, you must immediately notify us by email at [email protected]. Slice will not be liable and you may be liable for losses, damages, liability, expenses, and lawyers’ fees incurred by Slice or a third party arising from someone else using your account due to your conduct or failure to safeguard your credentials, regardless of whether you have notified us of such unauthorized use. Note that your use of the Platform may incur third-party fees, such as fees charged by your mobile data carrier for data usage, and may be subject to third-party terms, such as your carrier’s terms of service. You are responsible for paying for any such fees and for abiding by all such terms. You must provide all devices and other equipment or software necessary to access or use the Services. You are solely responsible for any fees, including internet connection or mobile fees, that you incur when accessing the Services.
During use of the Platform, you may purchase menu items, such as food and beverages, from Restaurants through the Platform. Any such activity, and any interactions, disputes, terms, conditions, warranties or representations associated with that activity, is solely between you and the applicable Restaurant. Slice and its licensors shall have no liability, obligation or responsibility for any purchase or transaction between you and the Restaurant. Slice is not liable or responsible for Restaurants’ compliance with applicable federal, state, or local laws, rules, regulations or standards pertaining to their businesses. In addition, Slice does not guarantee the quality of what Restaurants sell and does not independently verify, and is not liable for, representations made by Restaurants regarding their goods and services that are made available through the Platform.
You authorize Slice to charge all sums for orders that you make to the payment method designated in your account. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account or decline to process your order. Slice reserves the right to request additional information from you if we have reason to believe, in our sole discretion, that a payment method may be fraudulent, and to charge you the full order amount, including any Slice fees, if you are not present to accept the delivery of your order or if you fail to pick up an order from a Restaurant.
You understand that the prices for menu items displayed through the Platform may differ from the prices offered or published by Restaurants for the same menu items and/or from prices available at other third-party websites or mobile applications. Prices for menu items displayed through the Platform may not be the lowest prices at which the menu items are sold.
The Platform and the features and services available through the Platform, including the availability of specific Restaurants, menu items, and delivery options, may vary by geographic location. Slice does not guarantee that the Platform, any particular Restaurant, any specific menu item, or any delivery or pick-up option will be available in any particular area at any given time. Slice reserves the right to expand, limit, or discontinue the availability of the Platform or any feature or service in any geographic area at any time, without notice and without liability to you. Your ability to use the Platform, and the selection of Restaurants and menu items available to you, will depend on your location at the time of use and is subject to change.
Restaurants may offer certain products, including, but not limited to, alcoholic beverages that may only be purchased by consumers who are of legal age in jurisdictions that permit such purchases (collectively, “Age Restricted Menu Items”). The availability of Age-Restricted Menu Items through the Services is subject to applicable law and may vary by jurisdiction. Slice makes no representation that Age-Restricted Menu Items are lawfully available for purchase or delivery in your jurisdiction. If you place an order that includes Age-Restricted Menu Items, you expressly represent and warrant that: (i) you are of legal age to purchase Age Restricted Items in the relevant jurisdiction; (ii) you meet all other legal requirements of your jurisdiction to purchase Age Restricted Menu Items; and (iii) you will be present at the point of delivery and will provide a valid, government-issued photo identification evidencing your age upon request.
You further acknowledge and agree that the applicable Restaurant and/or its delivery personnel reserve the right to refuse delivery or pick-up of any Age-Restricted Menu Item if the recipient is unable to produce valid, government-issued photo identification upon request, or if the Restaurant or its personnel have any other basis under applicable law to decline to complete the transaction. In the event of such refusal, you may be charged for the order in accordance with the Order Acceptance and Payments section of these Terms.
The sale, delivery, and service of alcoholic beverages is subject to regulation by state and local authorities and varies by jurisdiction. Slice does not hold an alcohol beverage license and is not the seller of alcoholic beverages through the Platform. Compliance with all applicable federal, state, and local alcohol beverage control laws, regulations, and licensing requirements in connection with the sale and delivery of Age-Restricted Menu Items is the sole responsibility of the applicable Restaurant. Slice expressly disclaims any liability arising from a Restaurant's failure to comply with applicable alcohol beverage control laws or regulations.
Except as otherwise expressly stated in these Terms, charges paid by you are final and non-refundable. Slice has no obligation to provide refunds or credits. Slice, in its sole and absolute discretion, may provide consumers with refunds or credits, or make promotional offers with different features and different rates to any consumers, which are subject to these Terms. Any decision by Slice to provide a refund or credit in one instance does not obligate Slice to provide refunds or credits in any other instance. Any credits issued by Slice will be automatically applied to your next order, can only be redeemed for orders on the Platform, and within areas and times that the Platform is available. Credits may be applied toward order subtotals (excluding gratuity) or delivery fee only as indicated in your consumer account. The expiration date(s) for such credits can be found in the mobile application and/or the email issuing the credit. Credits may not be applied with any other offer. Credits are non-transferrable, may not be resold, and have no cash value. Upon expiration, credits will be removed from your account, are no longer redeemable and cannot be used towards any order. If your account is cancelled, you may forfeit any pending, current, or future credits or promotional offers and any other forms of unredeemed value in or associated with your account without prior notice to you.
If you cancel your order, you may be charged depending on what stage the order was in when you cancelled. You will be notified of any applicable charges before you complete your cancellation.
In some cases, a Restaurant may decline, cancel, or be unable to fulfill an order after it has been placed through the Platform. In such event, Slice will use commercially reasonable efforts to notify you promptly. If a Restaurant cancels or is unable to fulfill your order, Slice will, in its sole discretion, either: (i) issue a full refund of all amounts charged to your payment method for the affected order, which may take up to ten (10) business days to appear on your account depending on your financial institution; or (ii) issue a credit to your Slice account in the amount charged for the affected order, redeemable in accordance with the Refunds and Credits section of these Terms. Slice's sole obligation and liability to you in connection with a Restaurant-initiated cancellation is limited to the refund or credit described above. Slice shall not be liable for any additional amounts, damages, or losses arising from a Restaurant's failure to fulfill your order. For any other issues relating to a Restaurant-initiated cancellation, including issues relating to food quality or preparation prior to cancellation, your recourse is directly against the applicable Restaurant.
You are responsible for ensuring that the delivery address and any access instructions you provide through the Platform are accurate and complete. Slice is not responsible for failed or incomplete deliveries resulting from incorrect, incomplete, or inaccessible address information provided by you. Slice is not responsible for delays, errors, or failures in delivery attributable to third-party delivery personnel, traffic, weather, or other factors outside Slice's reasonable control.
Any delivery or preparation time estimates displayed through the Platform are approximations only, provided for informational convenience, and do not constitute representations, warranties, or guarantees of the time within which an order will be prepared, picked up, or delivered.
When placing an order through the Platform, you may have the option to add a gratuity (tip) for the Restaurant or its delivery personnel. Gratuity is entirely voluntary and is not a condition of placing or receiving an order through the Platform. Any gratuity you designate through the Platform will be passed through to the applicable Restaurant or delivery personnel, as designated, and is not retained by Slice as revenue. Slice is not responsible for the distribution of gratuity among Restaurant staff or delivery personnel; such distribution is the sole responsibility of the applicable Restaurant. Gratuity amounts are non-refundable, except that if your order is cancelled prior to any food preparation commencing, Slice may, in its sole discretion, refund the gratuity you designated. Gratuity is excluded from any credits applied to your order. Slice is not responsible for any errors in gratuity amounts resulting from your input.
If you participate in the Slice Rewards Program, your participation is governed by the Slice Loyalty Terms and Conditions, incorporated by reference.
Slice relies upon Restaurants to provide all allergen, nutritional, dietary, and ingredient information displayed on the Platform in connection with their menu items. SLICE DOES NOT INDEPENDENTLY VERIFY ANY SUCH INFORMATION AND MAKES NO REPRESENTATION OR WARRANTY AS TO ITS ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY.
IF YOU HAVE A FOOD ALLERGY, FOOD INTOLERANCE, OR SPECIFIC DIETARY REQUIREMENT, DO NOT RELY SOLELY ON THE INFORMATION DISPLAYED ON THE PLATFORM. YOU SHOULD CONTACT THE RESTAURANT DIRECTLY BEFORE PLACING YOUR ORDER TO CONFIRM ALLERGEN AND INGREDIENT INFORMATION AND TO DISCUSS YOUR SPECIFIC DIETARY NEEDS. SLICE CANNOT GUARANTEE THAT ANY MENU ITEM IS FREE FROM ALLERGENS OR THAT ANY RESTAURANT’S FOOD PREPARATION ENVIRONMENT IS FREE FROM CROSS-CONTAMINATION WITH ALLERGENS, INCLUDING PEANUTS, TREE NUTS, WHEAT, SOY, DAIRY, EGGS, FISH, OR SHELLFISH.
SLICE EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR ANY ADVERSE REACTIONS, ALLERGIC REACTIONS, ILLNESS, INJURY, OR OTHER HEALTH CONSEQUENCES ARISING FROM OR RELATED TO INACCURATE OR INCOMPLETE ALLERGEN OR DIETARY INFORMATION PROVIDED BY A RESTAURANT, OR FROM CROSS-CONTAMINATION DURING FOOD PREPARATION OR DELIVERY.
By registering or placing an order with us, you may receive communications from us or the Restaurant regarding your order. These communications may be by mail and/or SMS and may include both informational and commercial content. If you do not wish to receive commercial E-mail from us, you may remove your name from the E-mail list by contacting us at [email protected] or by using the unsubscribe option in such commercial emails. You may not unsubscribe from transactional or relationship emails. You may have the option of receiving informational SMS messages from us or on behalf of the Restaurant regarding your order. The delivery of such messages will be governed by our Slice SMS Terms and Conditions.
When you install our mobile app on your mobile device you agree to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device's "settings" page.
Please review the Slice Privacy Policy, which is hereby incorporated by reference and governs our use and collection of your information.
You agree to not engage in, and not to assist others in engaging in, any of the following acts:
The Platform, and the media and materials contained in the Platform, including without limitation all software, code, databases, text, graphics, images, logos, trademarks, trade dress, visual designs, user interfaces, audio, video, patents, copyrights, trade secrets and all intellectual property rights in the Platform, are the sole and exclusive property of Slice, its licensors, or each Restaurant, respectively. Except for the limited license expressly granted by and to you under these Terms, no other rights, licenses, or immunities are granted or shall be deemed to be granted under these Terms, either expressly, or by implication, estoppel or otherwise. All rights not expressly granted by Slice in these Terms are expressly reserved.
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, it is the policy of Slice, in appropriate circumstances, to terminate the registration account of a user who is deemed to infringe third-party intellectual property rights and/or to remove user content that is deemed to be infringing. If you believe that your work has been copied in a way that constitutes copyright infringement and is displayed on the Platform, please provide substantially the following information to our Copyright Agent (please consult your legal counsel or see 17 U.S.C. Section 512(c)(3) to confirm these requirements):
Slice’s copyright agent can be reached as follows: [email protected] Please note that the above contact information is for intellectual property infringement notices only. DO NOT CONTACT OUR COPYRIGHT AGENT FOR OTHER INQUIRIES OR QUESTIONS. For other inquiries or questions, please contact us via our Help Center. Please also note that, pursuant to Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
We may provide you with links to third party websites, third-party materials or access to third party tools that we neither monitor nor have any control or input over. You acknowledge and agree that we provide access to such links, materials, or tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. Slice has no responsibility or liability for your use of these third-party websites, materials, or tools, and any use by you is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms associated with such third-party websites or tools. Slice does not endorse, warrant, or guarantee any products or services offered by third parties and will not be a party to or responsible for monitoring any transaction between you and any third party.
You may be able to submit, post, upload, denote, or otherwise make available (collectively, “Post”) photographs, menu items, reviews, ratings, questions, comments, public messages, ideas, designs, concepts, inventions, feedback, and other content (collectively, “User Content”) (that may or may not be viewable by other users) through the Platform. Slice does not provide any compensation for User Content that you Post on or through the Platform. You agree that User Content that you voluntarily Post on or through the Platform shall be deemed to be non-confidential and non-proprietary for purposes of these Terms, and Slice shall have no obligation of any kind with respect to such information. When you Post User Content on or through the Platform, you grant Slice a world-wide, perpetual, irrevocable, royalty-free, non-exclusive, and fully sub-licensable license to use, copy, distribute, reproduce, modify, edit, adapt, publicly perform, publicly display, translate, create derivative works from, sell, lease, transmit, communicate to the public, disassemble, publish, commercialize, and otherwise exploit such User Content in connection with Slice’s or its partners’ or affiliates’ business, in whole or in part, in any format or medium now known or developed in the future, for any purpose whatsoever, unless expressly agreed otherwise in writing by Slice, including without limitation for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels. This license includes the right to use User Content for training, improving, and developing artificial intelligence and machine learning models. You further grant Slice a license to use your username and/or other user profile information, including, without limitation, your ratings history and how long you have been a Slice consumer, to attribute User Content to you, if we choose to do so. Further, Slice shall be free to use any ideas, concepts, know-how or techniques contained in User Content for any purpose whatsoever in connection with our business or the business of our partners or affiliates, without notice to, approval by, or compensation to you, including but not limited to developing, manufacturing and marketing products incorporating such information. In the interest of clarity, the license granted to Slice shall survive termination of the Platform or your account. Notwithstanding the foregoing, our use of your personal data shall be governed by the Slice Privacy Policy. You acknowledge and agree that all User Content that you Post is your sole responsibility. You represent and warrant that you have all required rights to Post or transmit such User Content without violation of any third-party rights, including intellectual property rights, privacy rights, and publicity rights. You understand that Slice does not control, and is not responsible for, User Content, and that by using the Platform, you may be exposed to User Content from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. Please also note that User Content may contain typographical errors, other inadvertent errors or inaccuracies. You agree that you will indemnify, defend, and hold harmless Slice for all claims resulting from User Content you Post. We reserve the right, at our own expense, to assume the exclusive defense and control of such disputes, and in any event you will cooperate with us in asserting any available defenses. You acknowledge and agree that Slice and its designees may or may not (but do not assume any obligation to), at Slice’s discretion, pre-screen User Content before its appearance on the Platform. You further acknowledge and agree that Slice reserves the right (but does not assume the obligation) in its sole discretion to reject, move, edit or remove any User Content that is contributed to the Platform. Additionally, Slice has the right to remove any User Content that violates these Terms or is otherwise objectionable in Slice’s sole discretion, without notice or liability to you. You acknowledge and agree that Slice does not verify, adopt, ratify, or sanction User Content, and you agree that you must evaluate and bear all risks associated with your use of User Content or your reliance on the accuracy, completeness, or usefulness of User Content.
Occasionally there may be information on the Platform that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Platform or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website, should be taken to indicate that all information in the Services or on any related website has been modified or updated.
YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW. ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED BY SLICE. SLICE MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE PLATFORM OR ANY CONTENT THEREON. SLICE DOES NOT REPRESENT OR WARRANT THAT THE USE OF THE PLATFORM WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR WILL OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA; THAT THE PLATFORM OR ANY PRODUCTS OR MATERIALS OBTAINED BY YOU THROUGH THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR THAT THE PLATFORM OR THE SERVER(S) THAT MAKE THE PLATFORM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SLICE’S PLATFORM MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. SLICE IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. YOU ACKNOWLEDGE THAT SLICE IS NOT A FOOD SERVICE PROVIDER, RESTAURANT, OR DELIVERY SERVICE, AND THAT SLICE DOES NOT PREPARE, HANDLE, OR DELIVER FOOD.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SLICE’S AGGREGATE LIABILITY EXCEED THE GREATER OF (1) SLICE FEES ACTUALLY PAID BY YOU TO SLICE IN THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (2) $50. THE FOREGOING CAP DOES NOT APPLY TO LIABILITY FOR ANY INJURY CAUSED BY SLICE’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SLICE AND/OR ITS LICENSORS, AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, OR PARTNERS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, REPUTATION, GOODWILL, USE OR OTHER ECONOMIC ADVANTAGE), WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT SLICE AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. THIS LIMITATION OF LIABILITY SECTION APPLIES FULLY IN ALL STATES, INCLUDING RESIDENTS OF NEW JERSEY. THE LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION SHALL APPLY EVEN IF YOUR REMEDIES UNDER THESE TERMS FAIL OF THEIR ESSENTIAL PURPOSE.
THE PLATFORM CONNECTS YOU TO RESTAURANTS FOR THE PURPOSES OF FACILITATING YOUR ORDERS. SLICE WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF RESTAURANTS, AND YOU EXPRESSLY WAIVE AND RELEASE SLICE FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO THE RESTAURANTS. SLICE WILL NOT ASSESS THE QUALITY, SAFETY, OR LEGALITY OF THE ITEMS PROVIDED BY RESTAURANTS ON THE PLATFORM, AND YOU EXPRESSLY WAIVE AND RELEASE SLICE FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO RESTAURANTS AND THE ITEMS THEY PROVIDE. SLICE WILL NOT BE A PARTY TO DISPUTES OR NEGOTIATIONS OF DISPUTE, BETWEEN YOU AND ANY RESTAURANTS. RESPONSIBILITY FOR THE DECISIONS YOU MAKE REGARDING SERVICES OFFERED VIA THE PLATFORM (WITH ALL THEIR IMPLICATIONS) RESTS SOLELY WITH YOU. IN ADDITION, WE WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY THIRD PARTIES, AND YOU EXPRESSLY WAIVE AND RELEASE SLICE FROM ANY AND ALL LIABILITY, CLAIMS, CAUSES OF ACTION, OR DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, OR IN ANY WAY RELATED TO THE THIRD PARTIES INTRODUCED TO YOU BY THE PLATFORM. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.
IF YOU ARE NOT A CALIFORNIA RESIDENT, YOU WAIVE YOUR RIGHTS UNDER ANY STATUTE OR COMMON LAW PRINCIPLE SIMILAR TO CALIFORNIA CIVIL CODE SECTION 1542 THAT GOVERNS YOUR RIGHTS IN THE JURISDICTION OF YOUR RESIDENCE.
You are responsible for your use of the Platform, and you agree to defend, indemnify, and hold harmless Slice and its officers, directors, employees, contractors, consultants, affiliates, investors, service providers, business partners, subsidiaries and agents from and against every claim, liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in any way connected with (i) your access to or use of the Platform or Services (ii) your violation of any of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (iii) your User Content or violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (iv) any dispute or issue between you and any third party, including any Restaurant or other third-party; or (v) any negligent or wrongful act or omission by you in connection with your use of the Platform or Services. Slice reserves the right, at any time and at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations) and you agree to cooperate with our defense of that claim. You must not settle any claim that you are defending on behalf of Slice without Slice’s prior written consent. This provision does not require you to indemnify Slice for any unconscionable commercial practice by such party, or for such party’s gross negligence, fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Platform. You agree that the provisions in this section will survive any termination of your account, these Terms, or your access to the Platform.
These Terms are effective unless and until terminated by either you or us. You may terminate by deactivating your account or stopping use of the Platform. We are also free to terminate (or suspend access to) your use of your account or the Platform, for any reason in our discretion, including your breach of these Terms, without prior notice and without liability to you. We have the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms. Upon termination, all rights and licenses granted to you under these Terms will immediately cease. All provisions of these Terms that, by their nature, should survive termination of these Terms shall survive termination, including, without limitation, indemnification, warranty disclaimers, any limitations on our liability, any terms regarding ownership or intellectual property rights, and any terms regarding disputes between us.
Except as explicitly described in Section 19 (“Arbitration Agreement”), we reserve the right to update or modify the Terms at any time without prior notice, and such changes will be effective upon the earlier of: (1) Your first use of the Platform with actual notice of such change, or (2) thirty (30) days from our posting of such changes through the Platform, except as set forth below. These Terms identify the date of last update. Except as explicitly described in the Section 19 (“Arbitration Agreement”), your use of the Platform following any such change constitutes your agreement to be bound by the modified Terms. In the case of material changes to these Terms, we will make reasonable efforts to notify you of the change, such as through sending an email to the address associated with your account, or through a pop-up window on the Platform, or by other similar mechanism. We reserve the right in our sole discretion to determine how to notify of any material changes to these Terms. You acknowledge and agree that if Slice modifies any provision of these Terms (including any information referenced at hyperlinks), other than Section 19 herein, you will not have a renewed opportunity to opt out of arbitration. You further acknowledge and agree that unless any changes to Section 19 herein are materially different from any prior arbitration provision with Slice to which you may be bound, your acceptance of these Terms does not create a renewed opportunity to opt out of arbitration (if applicable). Disputes arising under these Terms will be resolved in accordance with the version of the Terms in place at the time the dispute arose. We encourage you to review these Terms frequently to stay informed of the latest modifications.
Entire Agreement. These Terms constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). These Terms shall not be modified by any of: (i) course of performance between the parties; (ii) course of conduct or dealing between the parties; or (iii) applicable trade practice.
Severability. If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The invalidity or unenforceability of any provision shall not affect the validity of enforceability of any other provision. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
No Third-Party Beneficiaries. Except as expressly provided herein, these Terms are not intended to and shall not be construed to give any third party any interest or rights (including any third-party beneficiary rights) with respect to or in connection with any agreement or provision contained herein.
Assignment. You may not assign, delegate or transfer these Terms, your rights or obligations hereunder, or your account, in any way without Slice’s prior written consent, and any attempted assignment or transfer without such consent shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent.
Force Majeure. Slice shall not be liable for any failure to perform our obligations under these Terms where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
Choice of Law. These Terms and any dispute of any sort that might arise between you and Slice will be interpreted in accordance with the law of the state of New York, without regard to any conflict-of-law or other principles that provide for the application of the law of another jurisdiction.
Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim (except for claims seeking enforcement of the Indemnification provision above or claims subject to the Arbitration Agreement) arising out of or related to the Terms and/or Services must be commenced within one (1) year after the cause of action accrues, or such claim is permanently barred. The parties agree that this limitation period is reasonable. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey to the extent prohibited by applicable law.
International Users. The Services may be accessed from countries around the world and may contain references to services and content that are not available in your country. These references do not imply that Slice intends to announce such service in your country. The Services are controlled and offered by Slice from its facilities in the United States of America. Slice makes no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other countries do so at their own volition and are responsible for compliance with local law.
Choice of Language. These Terms are written in English. You may translate the Terms into other languages using automated translation tools at your convenience. If there is a conflict or inconsistency between the English version and a translated version, the English version (as posted) controls and will be the basis for interpreting your rights and obligations.
Notice. Where Slice requires that you provide an email address, you are responsible for providing Slice with your most current email address. In the event that the last email address you provided to Slice is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by these Terms, Slice’s dispatch of the email containing such notice will nonetheless constitute effective notice. You may give notice to Slice at the following address: Slice Solutions, Inc., 349 Fifth Avenue, 6th Floor, New York, NY 10016 Attn: Legal. The notice must also be sent via email to: [email protected]. Such notice shall be deemed given when received by Slice at the postal address and email address set forth above.
Waiver. The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Interpretation. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section Titles. The headings used in the Terms are included for convenience only and will not limit or otherwise affect these Terms.
No Agency. No joint venture, partnership, employment, or agency relationship exists between you, Slice or any third-party provider as a result of the Terms or use of the Platform.
PLEASE READ THIS SECTION CAREFULLY—IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Subject to the terms of Section 19 of these Slice General Terms (“Arbitration Agreement”), you and Slice agree that any disagreement, controversy, or claim arising out of or relating in any way to your access to or use of the Services or of the Platform, any Communications you receive, any products sold or distributed through the Platform, the Services, or the Terms and prior versions of the Terms (each, a “Dispute”), will be resolved by binding arbitration, rather than in court, except that: (1) you and Slice may assert claims or seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you and Slice may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents). For purposes of this Arbitration Agreement, “Dispute” will also include disputes that were not filed in arbitration or court prior to the existence of this version of the Terms but that arose or involve facts occurring before the existence of this or any prior versions of the Terms, as well as claims that may arise after the termination of these Terms. Notwithstanding the foregoing, either party may seek emergency or preliminary injunctive relief from a court of competent jurisdiction before, during, or after the pendency of any arbitration proceeding. The pursuit of such provisional relief shall not constitute a waiver of any party’s right to compel arbitration.
There might be instances when a Dispute arises between you and Slice. If that occurs, Slice is committed to working with you to reach a prompt, low‐cost and mutually beneficial resolution. You and Slice agree to participate in good faith informal efforts to resolve Disputes before starting an arbitration or initiating an action in small claims court (“Informal Dispute Resolution”). You and Slice agree that as part of these efforts, either party has the option to ask the other to meet and confer telephonically (“Informal Dispute Resolution Conference”). If you are represented by counsel, your counsel may participate in the conference, but you must also personally participate.
To initiate Informal Dispute Resolution, a party must give notice in writing to the other party (“Notice”). Such Notice to Slice should be sent by email to [email protected].
The Notice must include: (1) your name, telephone number, mailing address, and e‐mail address associated with your account (if you have one); (2) the name, telephone number, mailing address and e‐mail address of your counsel, if any; and (3) a description of the Dispute, including the specific relief sought. Slice will send Notice, including a description of the Dispute, to your email address or regular address on file. It is your responsibility to ensure your email and regular address are correct and remain up to date. The Notice must be signed by the party initiating the Dispute (i.e., either you personally or a Slice representative).
The Informal Dispute Resolution process is a mandatory precondition to commencing arbitration. As part of this Informal Dispute Resolution process, either party has the option to ask the other to participate in an Informal Dispute Resolution Conference as part of a good faith effort to resolve the Dispute. The Informal Dispute Resolution Conference shall be individualized such that a separate conference must be held each time either party initiates a Dispute, even if the same law firm or group of law firms or organizations represents multiple users in similar cases, unless all parties agree; multiple individuals initiating a Dispute cannot participate in the same Informal Dispute Resolution Conference unless all parties agree. The Informal Dispute Resolution process lasts forty-five (45) days from the date of receipt of Notice from the other party or through the conclusion of the Informal Dispute Resolution Conference, if requested by either party, whichever is later.
The statute of limitations and any filing deadlines shall be tolled while the parties engage in Informal Dispute Resolution.
YOU AND SLICE HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Slice are instead electing that all Disputes shall be resolved by arbitration under this Arbitration Agreement, except as specified in the subsection entitled “Applicability of Arbitration Agreement” above. There is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review. YOU ACKNOWLEDGE AND AGREE THAT YOU AND SLICE ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR CONSOLIDATED BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE PERSON OR ENTITY CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER PERSON OR ENTITY. Subject to this Arbitration Agreement, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party's individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under the subsection 19.9 entitled “Batch Arbitration.” Notwithstanding anything to the contrary in this Arbitration Agreement, if a final decision, not subject to any further appeal or recourse, determines that the limitations of this subsection, “Waiver of Class and Other Non-Individualized Relief,” are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Slice agree that that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of New York. The parties agree that any claims or requests for relief that are severed from an arbitration may not proceed in litigation and shall be stayed until all claims between the parties that remain in arbitration are finally resolved. All other Disputes shall be arbitrated or litigated in small claims court. This subsection does not prevent you or Slice from participating in a class-wide or mass settlement of claims.
The Terms evidence a transaction involving interstate commerce; and notwithstanding any other provision herein with respect to the applicable substantive law, the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Arbitration Agreement, including the procedures governing Batch Arbitration, and any arbitration. The parties agree that the Federal Arbitration Act, and not state arbitration law, governs all questions of whether a Dispute is subject to arbitration. If Informal Dispute Resolution does not resolve satisfactorily within forty-five (45) days after receipt of a Notice, or after the completion of the Informal Dispute Resolution Conference, if such Informal Dispute Resolution Conference was requested, whichever is later, you and Slice agree that either party shall have the right to finally resolve the Dispute through binding arbitration.
The arbitration will be administered by the National Arbitration & Mediation ("NAM”) in accordance with the NAM Comprehensive Dispute Resolution Rules and Procedure (the “NAM Comprehensive Rules”) in effect at the time of arbitration, except as supplemented, where applicable, by the NAM Mass Filing Supplemental Dispute Resolution Rules and Procedures (the “NAM Mass Filing Rules”; together with the NAM Comprehensive Rules, the “NAM Rules”), and as modified by this Arbitration Agreement. The NAM Rules are currently available at https://www.namadr.com/resources/rules-fees-forms/. If NAM is not available to arbitrate, the parties will select an alternative arbitral forum.
A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Demand”). The Demand must include: (1) the name, telephone number, mailing address, e‐mail address of the party seeking arbitration, and the account username (if applicable), as well as the email address associated with any applicable account; (2) a statement of the legal claims being asserted and the factual bases of those claims; (3) a description of the remedy sought and an accurate, good‐faith calculation of the amount in controversy in United States Dollars; (4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration. Any Demand you send to Slice should be sent by email to [email protected].
If the party requesting arbitration is represented by counsel, the Demand shall also include counsel’s name, telephone number, mailing address, and email address. Such counsel must also sign the Demand. By signing the Demand, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that, consistent with the standards set forth in Federal Rule of Civil Procedure 11(b): (1) the Demand is not being presented for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (2) the claims, defenses and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (3) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery (“Counsel’s Certification”).
Unless you and Slice otherwise agree, or the Batch Arbitration process discussed in subsection 19.9 is triggered, the arbitration, including any in-person arbitration hearing, will be conducted in New York, New York, or, at your election, in the county where you reside. Subject to the NAM Rules, the arbitrator may direct a limited and reasonable exchange of information between the parties, consistent with the expedited nature of arbitration. If NAM is not available to arbitrate, the parties will select an alternative arbitral forum. Your responsibility to pay any NAM fees and costs will be solely as set forth in the applicable NAM fee schedules (the “Fee Schedules”).
You and Slice agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or business advisors, and then subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings confidential. The existence and content of the arbitration, including the outcome and award, shall be kept confidential by both parties, except as may be necessary to enforce the arbitration award or as otherwise required by law.
You and Slice agree that at least 14 days before the date set for an arbitration hearing, any party may serve an offer in writing upon the other party to allow judgment on specified terms. If the offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the parties agree that the arbitrator may order that the other party shall not recover any post-offer costs to which they otherwise would be entitled and shall pay the offering party’s costs from the time of the offer.
The arbitrator will be either a retired judge or an attorney licensed to practice law in the state of New York and will be selected by the parties from NAM's roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within thirty-five (35) days of delivery of the Demand, then NAM will appoint the arbitrator in accordance with NAM Rules, provided that if the Batch Arbitration process under subsection 19.9 is triggered, NAM, without soliciting input or feedback from any party, will appoint the arbitrator for each batch, subject to your right to object to that appointment.
The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes regarding the interpretation or application of the Arbitration Agreement, including the enforceability, revocability, scope, or validity of the Arbitration Agreement or any portion of the Arbitration Agreement, except that all Disputes regarding the subsection entitled “Waiver of Class and Other Non-Individualized Relief,” including any claim that all or part of the subsection entitled “Waiver of Class and Other Non-Individualized Relief” is unenforceable, illegal, void or voidable, or that such subsection entitled “Waiver of Class and Other Non-Individualized Relief” has been breached, shall be decided by a court of competent jurisdiction and not by an arbitrator. The arbitrator shall have the authority to grant motions dispositive of all or part of any Dispute. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator shall not have the power to award damages in excess of the limitation on actual compensatory, direct damages set forth in these Terms and may not multiply actual damages or award punitive or consequential damages. The award of the arbitrator is final and binding upon you and us. Judgment on the arbitration award may be entered in any court having jurisdiction.
The parties shall bear their own attorneys’ fees and costs in arbitration, unless otherwise specifically authorized by law or under the NAM Rules, including if the arbitrator finds that either the substance of the Dispute or the relief sought in the Demand was frivolous or was brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)). If the arbitrator determines that a Demand was frivolous or brought for an improper purpose, the arbitrator shall award the prevailing party its reasonable attorneys’ fees and costs incurred in connection with the arbitration. To the extent, on its own motion or a party’s, and after affording a reasonable opportunity to respond, an arbitrator determines that a party who commenced arbitration did not bring its claim(s) consistent with Counsel’s Certification and the standards set forth in Federal Rule of Civil Procedure 11(b), the parties agree that the arbitrator may, as part of its award, order that the initiating party reimburse the responding party for all arbitration filing and administrative fees and arbitrator costs the responding party incurred under the Fee Schedules.
To increase the efficiency of administration and resolution of arbitrations, you and Slice agree that in the event that there are twenty-five (25) or more individual Demands of a substantially similar nature filed against Slice by or with the assistance of the same law firm, group of law firms, or organizations, within a reasonably proximate period of time, for example, a ninety (90) day period, NAM shall (1) administer the arbitration demands in batches of 100 Demands per batch (or, if between twenty-five (25) and ninety-nine (99) individual Demands are filed, a single batch of all those Demands, and, to the extent there are fewer than 100 Demands remaining after the batching described above, a final batch consisting of the remaining Demands); (2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch on a consolidated basis with one set of administrative fees due per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award, which will provide for any and all relief to which the arbitrator determines each individual party is entitled (“Batch Arbitration”). NAM shall administer all batches concurrently, to the extent possible.
All parties agree that Demands are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issue(s) and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise NAM, and NAM shall appoint a sole standing Procedural Arbitrator or, should the circumstances so require, an Emergency Arbitrator, according to the NAM Rules, to determine the applicability of the Batch Arbitration process (the Procedural Arbitrator or Emergency Arbitrator, the “Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by Slice.
You and Slice agree to cooperate in good faith with NAM to implement the Batch Arbitration process including the payment of single administrative fees for batches of Demands, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings.
This Batch Arbitration provision shall in no way be interpreted as authorizing or creating a class, collective, and/or representative arbitration or action of any kind, except as expressly set forth in this provision, and nothing about the Batch Arbitration process will preclude any party from participating in any arbitration administered according to that process.
You have the right to opt out of the provisions of this Arbitration Agreement by sending written notice of your decision to opt out to: [email protected] , within thirty (30) days after first becoming subject to this Arbitration Agreement. Your notice must include your name and address, the email address you used to set up your Slice account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. If you opt out of this Arbitration Agreement, all other parts of these Terms will continue to apply to you. Opting out of this Arbitration Agreement has no effect on any arbitration agreements that you may currently have with us, including any previous versions of this Arbitration Agreement to which you agreed and did not timely opt out, which will remain in effect, and has no effect on any arbitration agreements with us you may enter in the future.
Except as provided in the subsection entitled “Waiver of Class or Other Non-Individualized Relief,” if any part or parts of this Arbitration Agreement (other than Section 19.9) are found under the law to be invalid or unenforceable, then such specific part or parts shall be of no force and effect and shall be severed, and the remainder of the Arbitration Agreement shall continue in full force and effect. However, if Section 19.9 of this Arbitration Agreement is found under the law to be invalid or unenforceable then, in that case, the entire Arbitration Agreement, with the exception of subsection 19.2 concerning “Informal Dispute Resolution,” shall be void, and the parties agree that all Disputes will be heard in the state or federal courts located in New York. If only part of Section 19.9 is found invalid or unenforceable, the remainder of Section 19.9 shall remain in full force and effect. You further agree that any Dispute that you have with Slice as detailed in this Arbitration Agreement must be initiated within the applicable statute of limitation for that claim or controversy, or it will be forever time barred. Likewise, you agree that all applicable statutes of limitation will apply to such arbitration in the same manner as those statutes of limitation would apply in the applicable court of competent jurisdiction.
You and we agree that Slice retains the right to modify this Arbitration Agreement in the future. Any such changes will be posted at https://slicelife.com/pages/terms-of-service and you should check for updates regularly. Notwithstanding any provision in these Terms to the contrary, we agree that if Slice makes any future material change to this Arbitration Agreement, it will notify you by sending an email to the address associated with your account or through a prominent notice on the Platform. Such material changes will become effective thirty (30) days after the date on which the notice is provided. Your continued use of the Platform and/or Services after such thirty (30) day period, including but not limited to accessing, browsing, or otherwise using the Platform and/or Services, or accepting or using any Products or Services offered through the Platform, constitutes your acceptance of any such changes. If you have previously agreed to a version of these Terms with an arbitration agreement and you did not validly opt out of arbitration then, changes to this Arbitration Agreement do not provide you with a new opportunity to opt out of your previous agreement to arbitrate. Slice will continue to honor any valid opt outs of the Arbitration Agreement that you made to a prior version of these Terms.
If you require assistance, you can call our customer support team at 888-974-9928 or by email at [email protected].
If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Platform or to receive further information regarding use of the Platform.
If you use our iOS mobile application to access the Platform, your license to use the mobile application is limited to a non-transferable license to use the application on an iPhone or other iOS Product that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, provided that the Services may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing programs.
In addition, you acknowledge and agree that:
You represent and warrant that (i) you are not, and will not be, located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a “terrorist supporting” country; and (ii) you are not listed on any United States Government list of prohibited or restricted parties.
Last Updated: 17th August 2026
IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED BELOW. PLEASE READ CAREFULLY.
Slice Life, Inc. and/or its affiliates (“Slice,” “we,” “us,” or “our”) provides these Slice SMS Terms and Conditions (the “Slice SMS Terms”), which govern the provision and delivery of text messages by us or our text message service providers to you (the “Slice Alerts”). Slice provides this text message service to (1) provide you with information about an order that you have placed on the Slice platform or information you requested from Slice and/or (2) notify you of special offers, sales, and events that may interest you.
By agreeing to receive Slice Alerts, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by sending an email to [email protected] with “Revoke Electronic Consent” in the subject line. To view and retain a copy of this disclosure or any information regarding your enrollment in this text message program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, send an email to [email protected] with contact information and the address for delivery.
Slice will send Slice Alerts only to those who consent to receive such text messages. You can sign up by providing your information when making a purchase from a restaurant on the Slice platform, providing your information on this page Privacy Policy, or otherwise providing your information to us. By signing up to receive Slice Alerts, you agree to these Slice SMS Terms and Slice’s Privacy Policy. You also agree that Slice or its agents may use any automated or non-automated technology to send you promotional and/or informational text messages. You understand that you are not required to receive Slice promotional text messages as a condition of using services or products made available by Slice. You may text HELP to 69362 at any time if you need assistance.
Slice does not charge you for its text message program. But message and data rates may apply when you send and receive SMS messages, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
We may send you an initial message confirming that we have received your opt-in or we may send you informational messages after you have provided your contact information to us. After that, the specific amount of text messages may vary depending on how you use our services and whether you take steps to generate additional text messages from us (such as by sending a HELP request).
Content is not available on all carriers and carrier participation could change. The content is not compatible with all mobile device models. The list of participating carriers may be changed at Slice’s sole discretion without prior notice. Slice will not be liable for any delays in the receipt of any text messages or changes to the participating carriers as delivery is subject to effective transmission from your carrier with active participation at that time. The mobile carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
By signing up to receive Slice Alerts, you represent that you are 13 years of age or older and understand the obligations and agree to the terms set forth in these Slice SMS Terms, which forms a binding agreement between you and us. You further represent that you are the subscriber of the cellular service at the mobile number provided.
If you no longer want to receive Slice Alerts, you may text STOP to the short code 69362, or reply with STOP to any text message from Slice. After unsubscribing, we may send you confirmation of your opt-out via text message. If you have revoked consent and want to re-enroll in our text message program, you can resume your enrollment by either replying to the same message you opted out of with the keyword SUBSCRIBE. Alternatively call our support team at 888 974 9928
We reserve the right to modify these Slice SMS Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your continued enrollment in Slice Alerts shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
PLEASE READ THIS SECTION AND THE SLICE GENERAL TERMS CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THE SLICE SMS TERMS, SLICE ALERTS, OR THE SLICE TEXT MESSAGE PROGRAM WILL BE RESOLVED IN ACCORDANCE WITH SECTION 19 (“ARBITRATION AGREEMENT”) OF THE SLICE GENERAL TERMS.
For more information, please email us at [email protected]
Last Updated: 17th August 2026