IMPORTANT NOTICE: DISPUTES ABOUT THESE TERMS AND THE SERVICES ARE SUBJECT TO BINDING ARBITRATION AND A WAIVER OF CLASS ACTION RIGHTS AS DETAILED IN SECTION 18 “DISPUTE RESOLUTION AND ARBITRATION” OF THESE TERMS. Please review this section carefully, as that section effects your ability to have your rights determined by a court or in the form of a class action.
Slice (“Slice,” “we,” “us,” or “our”) provides an online service that connects consumers with independent pizzerias (“Pizzerias”), to facilitate orders of food and beverages. Through the Platform, consumers may request food be made available for pick-up or to have the Pizzeria deliver it to them. These Terms of Use, together with any documents expressly incorporated by reference, including our Privacy Policy and the Slice Rewards Terms and Condition (collectively, the “Terms”) govern your use of the Slice website at https://slicelife.com; the Slice mobile app, and any websites and mobile apps that are owned and operated by us that link to this Terms (collectively, the "Platform").
All references to “you” or “your,” as applicable, mean the person who accesses, uses, and/or participates in the Platform in any manner, and each of your heirs, assigns, and successors. If you use the Platform on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that entity to these Terms, your acceptance of the Terms will be deemed an acceptance by that entity, and “you” and “your” herein shall refer to that entity.
BY DOWNLOADING, INSTALLING, OR OTHERWISE ACCESSING OR USING THE PLATFORM, YOU AGREE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MAY NOT USE THE PLATFORM.
Subject to your compliance with these Terms, Slice hereby grants you a limited, non-sublicensable, non-transferable, and revocable license to access the Platform on compatible devices that you own or control, solely for your own use, and only in a manner that complies with all legal requirements that apply to you or your use of the Platform. Slice may revoke this license at any time, in its sole discretion. Slice reserves all rights not expressly granted to you. You may not modify, alter, reproduce, distribute or make the Platform available over a network where it could be used by multiple devices at the same time. You may not rent, lease, lend, sell, redistribute or sublicense the Platform. If you breach these license restrictions, or otherwise exceed the scope of the license granted in these Terms, you may be subject to prosecution and legal damages, as well as liability for infringement of intellectual property rights. These Terms will govern any updates to the Platform, unless the upgrade is accompanied by a separate license in which case the terms of that license will govern.
You must be at least 18 years old to use the Platform. By agreeing to these Terms, you represent and warrant to us: (1) That you are at least 18 years old; (2) That you have not previously been suspended, banned, or removed from the Platform; and (3) That your registration and your use of the Platform is in compliance with any and all applicable laws and regulations. Some features of the Platform may require you to register for an account. When you register for an account, you may be required to provide us with some information about yourself (such as your name, credit card information, e-mail address, phone number, profile image, or other contact information). You agree that the information you provide to us is accurate, current, and complete, and that you will keep it up-to-date at all times. We may require you to provide information that may be used to confirm your identity and help ensure the security of your account. When you register, you will be asked to provide a password. You are solely responsible for maintaining the confidentiality of your account and password. You accept responsibility for all activities that occur under your account. If you have reason to believe that your account is no longer secure, you must immediately notify us by email at [email protected]. Slice will not be liable and you may be liable for losses, damages, liability, expenses, and lawyers’ fees incurred by Slice or a third party arising from someone else using your account due to your conduct regardless of whether you have notified us of such unauthorized use. Note that your use of the Platform may incur third-party fees, such as fees charged by your mobile data carrier for data usage, and may be subject to third-party terms, such as your carrier’s terms of service. You are responsible for paying for any such fees and for abiding by all such terms.
During use of the Platform, you may purchase menu items, such as food and beverages, from Pizzerias through the Platform. Any such activity, and any interactions, disputes, terms, conditions, warranties or representations associated with that activity, is solely between you and the applicable Pizzeria. Slice and its licensors shall have no liability, obligation or responsibility for any purchase or transaction between you and the Pizzeria. Slice is not liable or responsible for Pizzerias’ compliance with applicable federal, state, or local laws, rules, regulations or standards pertaining to their businesses. In addition, Slice does not guarantee the quality of what Pizzerias sell and does not independently verify, and is not liable for, representations made by Pizzerias regarding their goods and services that are made available through the Platform.
You authorize Slice to charge all sums for orders that you make to the payment method designated in your account. If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account or decline to process your order. Slice reserves the right to request additional information from you if we have reason to believe, in our sole discretion, that a payment method may be fraudulent, and to charge you the full order amount, including any Slice fees, if you are not present to accept the delivery of your order or if you fail to pick up an order from a Pizzeria.
You understand that the prices for menu items displayed through the Platform may differ from the prices offered or published by Pizzerias for the same menu items and/or from prices available at other third-party websites or mobile applications. Prices for menu items displayed through the Platform may not be the lowest prices at which the menu items are sold.
Pizzerias may offer certain products, including, but not limited to, alcoholic beverages that may only be purchased by consumers who are of legal age in jurisdictions that permit such purchases (collectively, “Age Restricted Menu Items”). If you are a consumer, you expressly represent and warrant that: (i) you are of legal age to purchase Age Restricted Items in the relevant jurisdiction; and (ii) you meet all other legal requirements of your jurisdiction to purchase Age Restricted Menu Items. You further understand and acknowledge that Slice cannot accept your order of Age Restricted Items, and the order will only be delivered if the Pizzeria accepts your order.
Charges paid by you are final and non-refundable. Slice has no obligation to provide refunds or credits. Slice, in its sole discretion, may provide consumers with refunds or credits, or make promotional offers with different features and different rates to any consumers, which are subject to these Terms. Any credits issued by Slice will be automatically applied to your next order, can only be redeemed for orders on the Platform, and within areas and times that the Platform is available. Credits may be applied toward order subtotals (excluding gratuity) or delivery fee only as indicated in your consumer account. The expiration date(s) for such credits can be found in the mobile application and/or the email issuing the credit. Credits may not be applied with any other offer. Credits are non-transferrable, may not be resold, and have no cash value. Upon expiration, credits will be removed from your account, are no longer redeemable and cannot be used towards any order. If your account is cancelled, you may forfeit any pending, current, or future credits or promotional offers and any other forms of unredeemed value in or associated with your account without prior notice to you.
If you cancel your order, you may be charged depending on what stage the order was in when you cancelled. You will be notified of any applicable charges before you complete your cancellation.
If you participate in the Slice Rewards Program, your participation is governed by the Slice Loyalty Terms and Conditions, incorporated by reference.
By registering or placing an order with us, you may receive communications from us or the Pizzeria regarding your order. These communications may be by mail and/or SMS and may include both informational and commercial content. If you do not wish to receive commercial E-mail from us, you may remove your name from the E-mail list by contacting us at [email protected] or by using the unsubscribe option in such commercial emails. You may not unsubscribe from transactional or relationship emails. You may have the option of receiving informational SMS messages from us or on behalf of the Pizzeria regarding your order. The delivery of such messages will be governed by our SMS Terms and Conditions.
When you install our mobile app on your mobile device you agree to receive push notifications, which are messages an app sends you on your mobile device even when the app is not on. You can turn off notifications by visiting your mobile device's "settings" page.
Please review the Slice Privacy Policy, which is hereby incorporated by reference and governs our use and collection of your information.
You agree to not engage in, and not assisting others to engage in, any of the following acts:
The Platform, and the media and materials contained in the Platform, including all intellectual property rights in the Platform, are the sole and exclusive property of Slice, its licensors, or each Pizzeria, respectively. Except for the limited license expressly granted by and to you under these Terms, no other rights, licenses, or immunities are granted or shall be deemed to be granted under these Terms, either expressly, or by implication, estoppel or otherwise. All rights not expressly granted by Slice in these Terms are expressly reserved.
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, it is the policy of Slice, in appropriate circumstances, to terminate the registration account of a user who is deemed to infringe third-party intellectual property rights and/or to remove user content that is deemed to be infringing. If you believe that your work has been copied in a way that constitutes copyright infringement and is displayed on the Platform, please provide substantially the following information to our Copyright Agent (please consult your legal counsel or see 17 U.S.C. Section 512(c)(3) to confirm these requirements):
Slice’s copyright agent can be reached as follows: [email protected] Please note that the above contact information is for intellectual property infringement notices only. DO NOT CONTACT OUR COPYRIGHT AGENT FOR OTHER INQUIRIES OR QUESTIONS. For other inquiries or questions, please contact us via our Help Center. Please also note that, pursuant to Section 512(f) of the Copyright Act, any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.
We may provide you with links to third party websites, third-party materials or access to third party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such links, materials, or tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. Slice has no responsibility or liability for your use of these third-party websites, and any use by you is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms associated with such third-party websites or tools.
You may be able to submit, post, upload, denote, or otherwise make available (collectively, “Post”) photographs, menu items, reviews, ratings, questions, comments, public messages, ideas, designs, concepts, inventions, feedback, and other content (collectively, “User Content”) (that may or may not be viewable by other users) through the Platform. You acknowledge that when you Post User Content on or through the Platform, the User Content shall be deemed, and shall remain Slice’s property. Slice does not provide any compensation for User Content that you Post on or through the Platform. You agree that User Content that you Post on or through the Platform shall be deemed to be non-confidential and non-proprietary, and Slice shall have no obligation of any kind with respect to such information. When you Post User Content on or through the Platform, you grant Slice a world-wide, perpetual, irrevocable, royalty-free, non-exclusive, and sub-licensable license to use, copy, distribute, reproduce, modify, edit, adapt, publicly perform, publicly display, translate, create derivative works from, sell, lease, transmit, communicate to the public, disassemble, and publish such User Content in connection with Slice’s or its partners’ or affiliates’ business, in whole or in part, in any format or medium now known or developed in the future, for any purpose whatsoever, unless expressly agreed otherwise in writing by Slice, including without limitation for promoting and redistributing part or all of the Platform (and derivative works thereof) in any media formats and through any media channels. You further grant Slice a license to use your username and/or other user profile information, including, without limitation, your ratings history and how long you have been a Slice consumer, to attribute User Content to you, if we choose to do so. Further, Slice shall be free to use any ideas, concepts, know-how or techniques contained in User Content for any purpose whatsoever in connection with our business or the business of our partners or affiliates, without notice to, approval by, or compensation to you, including but not limited to developing, manufacturing and marketing products incorporating such information. In the interest of clarity, the license granted to Slice shall survive termination of the Platform or your account. Notwithstanding the foregoing, our use of your personal data shall be governed by the Slice Privacy Policy. You acknowledge and agree that all User Content that you Post is your sole responsibility. You represent that you have all required rights to Post or transmit such User Content without violation of any third-party rights. You understand that Slice does not control, and is not responsible for, User Content, and that by using the Platform, you may be exposed to User Content from other users that is offensive, indecent, inaccurate, misleading, or otherwise objectionable. Please also note that User Content may contain typographical errors, other inadvertent errors or inaccuracies. You agree that you will indemnify, defend, and hold harmless Slice for all claims resulting from User Content you Post. We reserve the right, at our own expense, to assume the exclusive defense and control of such disputes, and in any event you will cooperate with us in asserting any available defenses. You acknowledge and agree that Slice and its designees may or may not (but do not assume any obligation to), at Slice’s discretion, pre-screen User Content before its appearance on the Platform. You further acknowledge and agree that Slice reserves the right (but does not assume the obligation) in its sole discretion to reject, move, edit or remove any User Content that is contributed to the Platform. Additionally, Slice has the right to remove any User Content that violates these Terms or is otherwise objectionable in Slice’s sole discretion. You acknowledge and agree that Slice does not verify, adopt, ratify, or sanction User Content, and you agree that you must evaluate and bear all risks associated with your use of User Content or your reliance on the accuracy, completeness, or usefulness of User Content.
Occasionally there may be information on the Platform that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information on the Platform or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Services or on any related website, should be taken to indicate that all information in the Services or on any related website has been modified or updated.
YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. ALL REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED BY SLICE TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. SLICE MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE PLATFORM. SLICE DOES NOT REPRESENT OR WARRANT THAT THE USE OF THE PLATFORM WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR WILL OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA; THAT THE PLATFORM OR ANY PRODUCTS OR MATERIALS OBTAINED BY YOU THROUGH THE PLATFORM WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; OR THAT THE PLATFORM OR THE SERVER(S) THAT MAKE THE PLATFORM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. SLICE’ PLATFORM MAY BE SUBJECT TO LIMITATIONS, DELAYS, AND OTHER PROBLEMS INHERENT IN THE USE OF THE INTERNET AND ELECTRONIC COMMUNICATIONS. SLICE IS NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGE RESULTING FROM SUCH PROBLEMS. SLICE RELIES UPON PIZZERIAS TO PROVIDE ACCURATE ALLERGEN AND DIETARY INFORMATION AND GENERAL PRODUCT SAFETY. SLICE DOES NOT REPRESENT OR WARRANT THAT SUCH INFORMATION ACCESSIBLE THROUGH THE PLATFORM IS ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE, INCLUDING WITHOUT LIMITATION MENUS, NUTRITIONAL AND ALLERGEN INFORMATION, PHOTOS, FOOD QUALITY OR DESCRIPTIONS, PRICING, HOURS OF OPERATION, OR REVIEWS. ALL CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY. THE RELIANCE ON ANY INFORMATION PROVIDED THROUGH THE PLATFORM IS SOLELY AT YOUR OWN RISK, INCLUDING WITHOUT LIMITATION NUTRITIONAL AND ALLERGEN INFORMATION. SLICE DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A PIZZERIA OR OTHER THIRD PARTY THROUGH THE PLATFORM OR ANY HYPERLINKED WEBSITE OR THIRD-PARTY SERVICE, AND SLICE WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
IN NO EVENT SHALL SLICE’S AGGREGATE LIABILITY EXCEED THE SLICE FEES ACTUALLY PAID BY YOU TO SLICE IN THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR $50, WHICHEVER IS LESS. IN NO EVENT SHALL SLICE AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING PERSONAL INJURY, LOSS OF DATA, REVENUE, PROFITS, REPUTATION, USE OR OTHER ECONOMIC ADVANTAGE) EVEN IF SLICE AND/OR ITS LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SECTION APPLIES FULLY IN ALL STATES, INCLUDING RESIDENTS OF NEW JERSEY. THE PLATFORM CONNECTS YOU TO PIZZERIAS FOR THE PURPOSES OF FACILITATING YOUR ORDERS. SLICE WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF PIZZERIAS, AND YOU EXPRESSLY WAIVE AND RELEASE SLICE FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO THE PIZZERIAS. SLICE WILL NOT ASSESS THE QUALITY, SAFETY, OR LEGALITY OF THE ITEMS PROVIDED BY PIZZERIAS ON THE PLATFORM, AND YOU EXPRESSLY WAIVE AND RELEASE SLICE FROM ANY AND ALL LIABILITY, CLAIMS OR DAMAGES ARISING FROM OR IN ANY WAY RELATED TO PIZZERIAS AND THE ITEMS THEY PROVIDE. SLICE WILL NOT BE A PARTY TO DISPUTES OR NEGOTIATIONS OF DISPUTE, BETWEEN YOU AND ANY PIZZERIAS. RESPONSIBILITY FOR THE DECISIONS YOU MAKE REGARDING SERVICES OFFERED VIA THE PLATFORM (WITH ALL THEIR IMPLICATIONS) RESTS SOLELY WITH YOU. IN ADDITION, WE WILL NOT ASSESS THE SUITABILITY, LEGALITY OR ABILITY OF ANY THIRD PARTIES, AND YOU EXPRESSLY WAIVE AND RELEASE SLICE FROM ANY AND ALL LIABILITY, CLAIMS, CAUSES OF ACTION, OR DAMAGES ARISING FROM YOUR USE OF THE PLATFORM, OR IN ANY WAY RELATED TO THE THIRD PARTIES INTRODUCED TO YOU BY THE PLATFORM. IF YOU ARE A CALIFORNIA RESIDENT, YOU WAIVE CALIFORNIA CIVIL CODE §1542, WHICH SAYS: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.
IF YOU ARE NOT A CALIFORNIA RESIDENT, YOU WAIVE YOUR RIGHTS UNDER ANY STATUTE OR COMMON LAW PRINCIPLE SIMILAR TO CALIFORNIA CIVIL CODE SECTION 1542 THAT GOVERNS YOUR RIGHTS IN THE JURISDICTION OF YOUR RESIDENCE.
You are responsible for your use of the Platform, and you agree to defend (at Slice’s option), indemnify, and hold harmless Slice and its officers, directors, employees, contractors, consultants, affiliates, investors, service providers, business partners, subsidiaries and agents from and against every claim, liability, damage, loss, and expense, including reasonable attorneys’ fees and costs, arising out of or in any way connected with (i) your violation of any of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (ii) your violation of any third-party right, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (iii) any dispute or issue between you and any third party, including any Pizzeria or other third-party. Slice reserves the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you (without limiting your indemnification obligations) and you agree to cooperate with our defense of that claim. If the defense or settlement is assumed by you, Slice may at any time thereafter elect to take over control of the defense and settlement of the claim. You must not settle any claim that you are defending on behalf of Slice without Slice’s prior written consent. This provision does not require you to indemnify Slice for any unconscionable commercial practice by such party, or for such party’s gross negligence, fraud, deception, false promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Platform. You agree that the provisions in this section will survive any termination of your account, these Terms, or your access to the Platform.
These Terms are effective unless and until terminated by either you or us. You may terminate by deactivating your account or stopping use of the Platform. We are also free to terminate (or suspend access to) your use of your account or the Platform, for any reason in our discretion, including your breach of these Terms. We have the sole right to decide whether you are in violation of any of the restrictions set forth in these Terms. Provisions that, by their nature, should survive termination of these Terms shall survive termination. By way of example, all of the following will survive termination: any obligation you have to pay us or indemnify us, any limitations on our liability, and any terms regarding ownership or intellectual property rights.
Except as explicitly described in the Dispute Resolution and Arbitration section, we reserve the right to update or modify the Terms at any time without prior notice, and such changes will be effective immediately upon being posted through the Platform, except as set forth below. These Terms identify the date of last update. Except as explicitly described in the Dispute Resolution and Arbitration section, your use of the Platform following any such change constitutes your agreement to be bound by the modified Terms. In the case of material changes to these Terms, we will make reasonable efforts to notify you of the change, such as through sending an email to the address you may have used to register for an account, through a pop-up window on the Platform, or other similar mechanism. We reserve the right in our sole discretion to determine how to notify of any material changes to these Terms. You acknowledge and agree that if Slice modifies any provision of these Terms (including any information referenced at hyperlinks), other than the Dispute Resolution and Arbitration section herein, you will not have a renewed opportunity to opt out of arbitration. You further acknowledge and agrees that unless the Dispute Resolution and Arbitration section herein is materially different from any prior arbitration provision with Slice to which you may be bound, your acceptance of these Terms does not create a renewed opportunity to opt out of arbitration (if applicable). Except as explicitly described in the Dispute Resolution and Arbitration section, material changes to these Terms will be effective upon the earlier of: (1) Your first use of the Platform with actual notice of such change, or (2) thirty (30) days from posting of such change. Disputes arising under these Terms will be resolved in accordance with the version of the Terms in place at the time the dispute arose. We encourage you to review these Terms frequently to stay informed of the latest modifications.
Entire Agreement. These Terms constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms). These Terms shall not be modified by any of: (i) course of performance between the parties; (ii) course of conduct or dealing between the parties; or (iii) applicable trade practice.
Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable. The failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further rights hereunder.
No Third-Party Beneficiaries. These Terms are not enforceable by or for the benefit of any third party.
Assignment. You may not assign, delegate or transfer these Terms, your rights or obligations hereunder, or your account, in any way without Slice’s prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without your consent.
Force Majeure. Slice shall not be liable for any failure to perform our obligations under these Terms where such failure results from any cause beyond our reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation.
Choice of Law. These Terms and any dispute of any sort that might arise between you and Slice will be interpreted in accordance with the law of the state of New York, without regard to any conflict-of-law or other principles that provide for the application of the law of another jurisdiction.
Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim (except for enforcing the Indemnification provision above) arising out of or related to the Terms and/or Services must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred. Notwithstanding the foregoing, this statute of limitations shall not apply to residents of New Jersey.
Notice. Where Slice requires that you provide an email address, you are responsible for providing Slice with your most current email address. In the event that the last email address you provided to Slice is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by these Terms, Slice’s dispatch of the email containing such notice will nonetheless constitute effective notice. You may give notice to Slice at the following address: Slice, 902 Broadway, 19th Floor, New York, NY 10010 Attn: Legal. The notice must also be sent via email to : [email protected]. Such notice shall be deemed given when received by Slice by letter delivered not Slice at the above address postal address and email address.
Waiver. The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Interpretation. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
Section Titles. The headings used in the Terms are included for convenience only and will not limit or otherwise affect these Terms.
No Agency. No joint venture, partnership, employment, or agency relationship exists between you, Slice or any third-party provider as a result of the Terms or use of the Platform.
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Our Customer Support Department is available by phone 888 974 9928 or via email [email protected] to address any concerns you may have regarding the Platform. Our Customer Service Department can resolve most concerns quickly to our users’ satisfaction. The parties shall use their best efforts through this Customer Service process to settle any dispute, claim, question, or disagreement and engage in good faith negotiations which shall be a condition to either party initiating a lawsuit or arbitration. Failure to engage in this process could result in the award of fees against you in arbitration.
If the parties do not reach an agreed upon solution within a period of 30 days from the time informal dispute resolution begins under the Initial Dispute Resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below. Specifically, all claims arising out of or relating to these Terms (including their formation, performance and breach), the parties’ relationship with each other and/or your use of the Service shall be finally settled by binding arbitration administered by JAMS in accordance with the provisions of its Streamlined Arbitration Rules and Procedures, excluding any rules or procedures governing or permitting class or representative actions. Except as set forth below, the arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Terms, including, but not limited to any claim that all or any part of these Terms are void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of JAMS administrative or arbitrator fees (including the timing of such payments and remedies for nonpayment). The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The parties agree that the arbitrator may allow the filing of dispositive motions if they are likely to efficiently resolve or narrow issues in dispute. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. The Streamlined Arbitration Rules governing the arbitration may be accessed at www.jamsadr.org or by calling JAMS at (800) 352-5267. If you commence arbitration in accordance with these Terms, you will be required to pay $250 to initiate the arbitration. To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, the arbitrator may require Slice to pay the additional cost. You are responsible for your own attorneys’ fees unless the arbitration rules and/or applicable law provide otherwise. If the arbitrator finds the arbitration to be non-frivolous, Slice will pay all of the actual filing and arbitrator fees for the arbitration, provided your claim does not exceed $75,000. For claims above $75,000, fees and costs will be determined in accordance with applicable JAMS rules. The arbitration rules permit you to recover attorney’s fees in certain cases. Any arbitration demand or counterclaim asserted by either party must contain sufficient information to provide fair notice to the other party of the asserting party’s identity, the claims being asserted, and the factual allegations on which they are based. The arbitrator and/or JAMS may require amendment of any demand or counterclaim that does not satisfy these requirements. The arbitrator has the right to impose sanctions in accordance with JAMS Rule 24 for any claims the arbitrator determines to be frivolous or improper (under the standard set forth in Federal Rule of Civil Procedure 11). The parties agree that JAMS has discretion to modify the amount or timing of any administrative or arbitration fees due under JAMS’s Rules where it deems appropriate, provided that such modification does not increase the costs to you, and you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by JAMS does not constitute a default, waiver, or breach of this Section 12 while such challenge remains pending before JAMS, the arbitrator, and/or a court of competent jurisdiction. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.
If you are a resident of the United States, arbitration will take place at any reasonable location within the United States convenient for you. You and Slice agree to submit to the personal jurisdiction of any federal or state court in New York, New York, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND SLICE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If there is a final judicial determination that applicable law precludes enforcement of this paragraph’s limitations as to a particular remedy, then that remedy (and only that remedy) must be severed from the arbitration and may be sought in court. The parties agree, however, that any adjudication of remedies not subject to arbitration shall be stayed pending the outcome of any arbitrable claims and remedies.
Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (“intellectual property rights” means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also elect to have disputes or claims resolved in a small claims court that are within the scope of that court’s jurisdiction. Either party may also seek a declaratory judgment or other equitable relief in a court of competent jurisdiction regarding whether a party’s claims are time-barred or may be brought in small claims court in your state and county of residence. Seeking such relief shall not waive a party’s right to arbitration under this agreement.
You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt-out to the following address: Slice, 902 Broadway, 19th Floor, New York, NY 10010 Attn: Legal. The notice must be sent within 30 days of DATE OF POSTING or your first use of the Platform, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Slice also will not be bound by them.
Slice will provide 30 days’ notice of any changes to this section. Changes will become effective on the 30th day. If you continue to use the Platform after the 30th day, you agree that any unfiled claims of which Slice does not have actual notice are subject to the revised clause.
For any dispute not subject to arbitration you and Slice agree to submit to the personal and exclusive jurisdiction of and venue in the federal and state courts located in New York, New York. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
The Terms and the relationship between you and Slice shall be governed by the laws of the State of New York without regard to conflict of law provisions.
If you require assistance, you can call our customer support team at 888-974-9928 or by email at [email protected].
If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Platform or to receive further information regarding use of the Platform.
If you use our iOS mobile application to access the Platform, your license to use the mobile application is limited to a non-transferable license to use the application on an iPhone or other iOS Product that you own or control, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, provided that the Services may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing programs. In addition, you acknowledge and agree that:
You represent and warrant that (i) you are not, and will not be, located in any country that is the subject of a United States Government embargo or that has been designated by the United States Government as a “terrorist supporting” country; and (ii) you are not listed on any United States Government list of prohibited or restricted parties.
Last Updated Date: 03/24/2021
Last modified: April 30, 2024
The Slice Rewards Program (the "Program") is a program brought to you by Slice Solutions, Inc. ("Slice" or "we"). Participation in the Program is subject to these Slice Rewards Terms & Conditions (“Program Terms”), as well as the Slice Terms of Service and Privacy Policy, which are incorporated herein (collectively, the “Agreement” and collectively with the Program Terms, the “Terms and Conditions”). These Program Terms constitute a legal agreement between you and Slice. In the event of any conflict or inconsistency between these Program Terms and the Agreement in connection with the Program, these Program Terms shall prevail. All capitalized terms not defined in these Program Terms shall have the meanings given in the Agreement.
The Program is open to Slice users with an active and valid account who are enrolled in the Program, subject to compliance with the Terms and Conditions. To be enrolled in the Program, you must reside in the United States, be at least the age of majority in your state of residence, and maintain a Slice account in good standing. The methods of participating in the Program may change from time to time. All participants in the Program are “Program Members.” You may only have one Program account (“Program Account”) and may not share memberships with anyone else or have multiple memberships. However, there may be more than one Program Member in a household. Program Accounts cannot be merged or transferred. By participating in this Program, you are agreeing to these Program Terms. If you do not agree to these Program Terms, you may not participate in the Program. Program membership is not available at this time to corporations, charities, partnerships, enterprises, or anyone other than an individual, unless written approval is received in advance by Slice, in its sole discretion.
A Program Member can earn reward points (“Reward Points” or “Points”) by placing qualifying orders (each a “Qualifying Order”). A Qualifying Order is an order placed at a qualifying restaurant through the Slice service with a “Qualifying Subtotal” of $15 or more by a Program Member who is actively logged into a Program Account. Purchases will not earn a Point if: (a) made from a non-qualifying restaurant, (b) the Program Member is not actively logged in to a Program Account at the time the order is placed, (c) the purchase is not made using the Slice service, (d) the Qualifying Subtotal is not $15 or more, or (e) the Program Member is redeeming a Pizza Credit (defined below) as part of that purchase. A “Qualifying Subtotal” is the amount to be charged for the selected products before fees, taxes, promotions, discounts, or credits. For each Qualifying Order, the Program Member earns one Point. A Program Member may not earn more than one Point on a single Qualifying Order unless other terms apply. Additional terms and opportunities to earn Points may apply. Points are earned at the time a Qualifying Order transaction is processed by Slice against your payment method for the transaction. There may be some delay between a Qualifying Order and the issuance of a Point to your Program Account. As described below, a Program Member may not earn additional Points if the Program Member has an unredeemed Pizza Credit. A Point may be revoked if an order, for which a Point was earned, is refunded or cancelled (in whole or in part). Points may be revoked where Slice believes in its discretion that Points were earned through or in connection with any fraud, abuse of the platform, or violation of Slice's Terms of Service.
Once a Program Member earns a total of 8 Points, those 8 Points are automatically redeemed for a credit for one large cheese pizza (a “Pizza Credit”). The Program Member can redeem the Pizza Credit through the Slice service at a qualifying restaurant. To redeem a Pizza Credit, the Program Member must use the Slice mobile application, be actively logged into a Program Account, add the Rewards cheese pizza menu item to the cart, and designate that they want to redeem the Pizza Credit. The Pizza Credit will discount the cost of one large cheese pizza along with taxes attributable to the large cheese pizza, so the value of a Pizza Credit varies depending on the restaurant where it is used. The Program Member will be charged for any applicable delivery fees as well as any additional toppings added to the large cheese pizza or other items added to the order along with the tax on those additional toppings and items. You cannot redeem a Pizza Credit and add a discount code to the same order. If a qualifying restaurant imposes a subtotal minimum, the price of the large cheese pizza (prior to the discount) redeemed using the Pizza Credit will apply towards that minimum. In other words, when you redeem a Pizza Credit through the Slice service at a qualifying restaurant, you will not need to hit or exceed the stated subtotal minimum for that restaurant. IF YOU HAVE AN UNREDEEMED PIZZA CREDIT, YOU WILL NOT EARN ADDITIONAL POINTS OR PIZZA CREDITS UNTIL YOU HAVE REDEEMED YOUR PIZZA CREDIT. IN OTHER WORDS, IF YOU HAVE A PIZZA CREDIT AND PLACE AN ORDER WITHOUT REDEEMING THAT PIZZA CREDIT, YOU WILL NOT EARN A POINT FROM THE TRANSACTION.
You will not earn a Point on any purchase that includes the redemption of a Pizza Credit.
Qualifying restaurants that do not offer pizzas in size large will substitute a pizza in whatever available size is closest to a "large."
Program Members can view their current Point and Pizza Credit balances in the Rewards section of the Slice mobile application. If you think your Points or Pizza Credit balance is incorrect, you must report your issue before your Points or Pizza Credit expires by emailing [email protected] or SMS messaging 234-575-4237. If Slice agrees that a correction is needed, it may take up to four weeks. Failure to supply necessary documentation may result in an inability to award Points or Pizza Credits. For verification, you should retain all receipts and documentation until your Points and Pizza Credit are credited to your Program Account.
Points and Pizza Credits have no cash value and may not be redeemed for cash. Points and Pizza Credits are non-transferrable. All of your Points expire if you have not placed a Qualifying Order within 6 months of your prior Qualifying Order. For example, if your most recent Qualifying Order was February 1st, you must place another Qualifying Order by no later than July 31st to avoid the expiration of your existing Points. Pizza Credits expire on a rolling basis 365 days after issuance. For example, if you earn a Pizza Credit on February 1st, that Pizza Credit will expire if you have not redeemed it by January 31st the following year.
Participation in the Program is a privilege granted to Program Members, and as such can be suspended, revoked, or terminated at any time by us for any reason. If your Program membership is terminated, all Points and Pizza Credits associated with your Program membership will be forfeited immediately upon termination. If your Program membership is terminated due to fraudulent activity or noncompliance with these Program Terms, in addition to forfeiting all Points and Pizza Credits associated with your Program membership immediately, you cannot participate in or rejoin the Program.
We reserve the right, in our sole discretion, for any reason, to change or terminate the Program, or any part, rules, or features thereof, at any time without notice, without liability, and without further obligations to Program Members, including but not limited to modifications which: a) result in the suspension or cancel any Program Member’s account (and/or seize any Points or Pizza Credits associated with such account) if that Program Member has violated these Program Terms, in Slice’s sole discretion; or b) change, modify, delete (in whole or in part), supplement and/or cancel any Program Terms, regulations, benefits, or policies in connection with the Program, including but not limited to Point and Pizza Credit balances, redemption requirements, eligibility qualifications, conditions of participation, rules for earning, redeeming, retaining or forfeiting Points and Pizza Credits, rules for the use of Points and Pizza Credits, awards or benefits in connection with the Program, Point and Pizza Credit expiration rules, etc. No Points or Pizza Credits will be earned or redeemed after the effective date of termination. Any and all changes and/or amendments to the Program and these Program Terms will become binding upon all members immediately. Please review these Program Terms periodically to ensure you are aware of any changes and are familiar with the most current version.
Slice’s rights and obligations under the Program may be assigned or transferred by Slice to any other related or unrelated entity at any time, and performances shall be the responsibility of that entity.
All interpretations of these Program Terms will be at Slice’s sole discretion and Slice’s decisions will be final.
Slice reserves the right to any remedy, including refusal to issue or honor Points or Pizza Credits in the event of suspected fraud. We will have the right to close customer accounts and bill alternative forms of payment if fraudulently obtained Points or Pizza Credits are redeemed.
Slice is a technology company that allows users to arrange for delivery services, it is not a provider of delivery services. As such, all benefits and rewards offered under the Program are offered on an “as available” basis, contingent upon third-parties’ availability to provide the items, delivery services, and other contingencies which may impact availability of some benefits at certain times and places. The benefits and rewards are provided in connection with use of the Slice service and platform. Program Members acquire no vested right or entitlement to the continued availability of any particular benefit or reward. The Program and/or any of its features may be unavailable, inaccurate or interrupted from time to time for a variety of reasons. We are not responsible for any unavailability, interruptions or errors of the Program or its features. Slice is not responsible for unauthorized use of Points or Pizza Credits. If your Program Account is closed, you will lose all Points and Pizza Credits. Slice may from time to time request information from you to verify your identity, rights to the Points or Pizza Credits, or ownership of an account before it will allow use of your Points or Pizza Credits. Slice may delay your access to the Points or Pizza Credits until you comply with this information request. The Program and all the information accessible through it are provided for information purposes only on an "as is" and "as available" basis. We, our information providers and their agents make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy, currency, or completeness, the operation of the Program, the information, materials, content, availability, and products. All benefits and rewards made available under the Program, if any, are provided by Slice and do not modify the contractual relationships among or between Program Members, the individuals and entities that use Slice’s technology to offer goods or services, and Slice except as expressly set forth herein. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose.
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO POINTS OR PIZZA CREDITS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
Any dispute or claim relating in any way to the Program will be resolved in accordance with the Dispute Resolution and Arbitration section of Slice Terms of Service.
If you have questions or comments regarding the Program you may contact us by emailing [email protected] or SMS messaging 234-575-4237.
IMPORTANT NOTICE: THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND CLASS ACTION WAIVER. IT AFFECTS YOUR LEGAL RIGHTS AS DETAILED BELOW. PLEASE READ CAREFULLY.
Slice Life, Inc. and/or its affiliates (“Slice,” “we,” “us,” or “our”) provides these Slice SMS Terms and Conditions (the “Slice SMS Terms”), which govern the provision and delivery of text messages by us or our text message service providers to you (the “Slice Alerts”). Slice provides this text message service to (1) provide you with information about an order that you have placed on the Slice platform or information you requested from Slice and/or (2) notify you of special offers, sales, and events that may interest you.
By agreeing to receive Slice Alerts, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by sending an email to [email protected] with “Revoke Electronic Consent” in the subject line. To view and retain a copy of this disclosure or any information regarding your enrollment in this program, you will need (i) a device (such as a computer or mobile phone) with a web browser and Internet access and (ii) either a printer or storage space on such device. For a free paper copy, or to update our records of your contact information, send an email to [email protected] with contact information and the address for delivery.
Slice will send Slice Alerts only to those who consent to receive such text messages. You can sign up by providing your information when making a purchase from a pizzeria on the Slice platform, providing your information on this page Privacy Policy, or otherwise providing your information to us. By signing up to receive Slice Alerts, you agree to these Slice SMS Terms and Slice’s Privacy Policy. You also agree that Slice or its agents may use any automated or non-automated technology to send you promotional and/or informational text messages. You understand that you are not required to receive Slice promotional text messages as a condition of using services or products made available by Slice. You may text HELP to 69362 at any time if you need assistance.
Slice does not charge you for its text message program. But message and data rates may apply when you send and receive SMS messages, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
We may send you an initial message confirming that we have received your opt-in or we may send you informational messages after you have provided your contact information to us. After that, the specific amount of text messages may vary depending on how you use our services and whether you take steps to generate additional text messages from us (such as by sending a HELP request).
Content is not available on all carriers and carrier participation could change. The content is not compatible with all mobile device models. The list of participating carriers may be changed at Slice’s sole discretion without prior notice. Slice will not be liable for any delays in the receipt of any text messages or changes to the participating carriers as delivery is subject to effective transmission from your carrier with active participation at that time. The mobile carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
By signing up to receive Slice Alerts, you represent that you are 13 years of age or older and understand the obligations and agree to the terms set forth in these Slice SMS Terms, which forms a binding agreement between you and us. You further represent that you are the subscriber of the cellular service at the mobile number provided.
If you no longer want to receive Slice Alerts, you may text STOP to the short code 69362, or reply with STOP to any text message from Slice. After unsubscribing, we may send you confirmation of your opt-out via text message. If you have revoked consent and want to re-enroll in our text message program, you can resume your enrollment by either replying to the same message you opted out of with the keyword SUBSCRIBE. Alternatively call our support team at 888 974 9928
We reserve the right to modify these Slice SMS Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your continued enrollment in Slice Alerts shall be deemed to constitute acceptance by you of such modifications, additions or deletions.
DISPUTE RESOLUTION AND ARBITRATION PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Our Customer Support Department is available by phone 888 974 9928 or via email [email protected] to address any concerns you may have regarding the Slice Alerts. Our Customer Service Department can resolve most concerns quickly to our users’ satisfaction. The parties shall use their best efforts through this Customer Service process to settle any dispute, claim, question, or disagreement and engage in good faith negotiations which shall be a condition to either party initiating a lawsuit or arbitration. Failure to engage in this process could result in the award of fees against you in arbitration.
If the parties do not reach an agreed upon solution within a period of 30 days from the time informal dispute resolution begins under the Initial Dispute Resolution provision, then either party may initiate binding arbitration as the sole means to resolve claims, subject to the terms set forth below. Specifically, all claims arising out of or relating to these Slice SMS Terms (including their formation, performance and breach), the parties’ relationship with each other and/or your use of the Service shall be finally settled by binding arbitration administered by JAMS in accordance with the provisions of its Streamlined Arbitration Rules and Procedures, excluding any rules or procedures governing or permitting class or representative actions. Except as set forth below, the arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of these Slice SMS Terms, including, but not limited to any claim that all or any part of these Slice SMS Terms are void or voidable, whether a claim is subject to arbitration, and any dispute regarding the payment of JAMS administrative or arbitrator fees (including the timing of such payments and remedies for nonpayment). The arbitrator shall be empowered to grant whatever relief would be available in a court under law or in equity. The parties agree that the arbitrator may allow the filing of dispositive motions if they are likely to efficiently resolve or narrow issues in dispute. The arbitrator’s award shall be written, and binding on the parties and may be entered as a judgment in any court of competent jurisdiction. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration. The Streamlined Arbitration Rules governing the arbitration may be accessed at www.jamsadr.org or by calling JAMS at (800) 352-5267. If you commence arbitration in accordance with these Slice SMS Terms, you will be required to pay $250 to initiate the arbitration. To the extent the filing fee for the arbitration exceeds the cost of filing a lawsuit, the arbitrator may require Slice to pay the additional cost. You are responsible for your own attorneys’ fees unless the arbitration rules and/or applicable law provide otherwise. If the arbitrator finds the arbitration to be non-frivolous, Slice will pay all of the actual filing and arbitrator fees for the arbitration, provided your claim does not exceed $75,000. For claims above $75,000, fees and costs will be determined in accordance with applicable JAMS rules. The arbitration rules permit you to recover attorney’s fees in certain cases. Any arbitration demand or counterclaim asserted by either party must contain sufficient information to provide fair notice to the other party of the asserting party’s identity, the claims being asserted, and the factual allegations on which they are based. The arbitrator and/or JAMS may require amendment of any demand or counterclaim that does not satisfy these requirements. The arbitrator has the right to impose sanctions in accordance with JAMS Rule 24 for any claims the arbitrator determines to be frivolous or improper (under the standard set forth in Federal Rule of Civil Procedure 11). The parties agree that JAMS has discretion to modify the amount or timing of any administrative or arbitration fees due under JAMS’s Rules where it deems appropriate, provided that such modification does not increase the costs to you, and you waive any objection to such fee modification. The parties also agree that a good-faith challenge by either party to the fees imposed by JAMS does not constitute a default, waiver, or breach of this Section 12 while such challenge remains pending before JAMS, the arbitrator, and/or a court of competent jurisdiction. The parties understand that, absent this mandatory provision, they would have the right to sue in court and have a jury trial. They further understand that, in some instances, the costs of arbitration could exceed the costs of litigation and the right to discovery may be more limited in arbitration than in court.
If you are a resident of the United States, arbitration will take place at any reasonable location within the United States convenient for you. You and Slice agree to submit to the personal jurisdiction of any federal or state court in New York, New York, in order to compel arbitration, to stay proceedings pending arbitration, or to confirm, modify, vacate or enter judgment on the award entered by the arbitrator.
The parties further agree that any arbitration shall be conducted in their individual capacities only and not as a class action or other representative action, and the parties expressly waive their right to file a class action or seek relief on a class basis. YOU AND SLICE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. If there is a final judicial determination that applicable law precludes enforcement of this paragraph’s limitations as to a particular remedy, then that remedy (and only that remedy) must be severed from the arbitration and may be sought in court. The parties agree, however, that any adjudication of remedies not subject to arbitration shall be stayed pending the outcome of any arbitrable claims and remedies.
Notwithstanding the parties’ decision to resolve all disputes through arbitration, either party may bring an action in state or federal court to protect its intellectual property rights (“intellectual property rights” means patents, copyrights, moral rights, trademarks, and trade secrets, but not privacy or publicity rights). Either party may also elect to have disputes or claims resolved in a small claims court that are within the scope of that court’s jurisdiction. Either party may also seek a declaratory judgment or other equitable relief in a court of competent jurisdiction regarding whether a party’s claims are time-barred or may be brought in small claims court in your state and county of residence. Seeking such relief shall not waive a party’s right to arbitration under this agreement.
You have the right to opt-out and not be bound by the arbitration and class action waiver provisions set forth above by sending written notice of your decision to opt-out to the following address: Slice, 902 Broadway, 19th Floor, New York, NY 10010 Attn: Legal. The notice must be sent within 30 days of 26th March 2021 or your first use of the Platform, whichever is later, otherwise you shall be bound to arbitrate disputes in accordance with the terms of those paragraphs. If you opt-out of these arbitration provisions, Slice also will not be bound by them.
Slice will provide 30 days’ notice of any changes to this section. Changes will become effective on the 30th day. If you continue to use the Platform after the 30th day, you agree that any unfiled claims of which Slice does not have actual notice are subject to the revised clause.
For any dispute not subject to arbitration you and Slice agree to submit to the personal and exclusive jurisdiction of and venue in the federal and state courts located in New York, New York. You further agree to accept service of process by mail, and hereby waive any and all jurisdictional and venue defenses otherwise available.
The Slice SMS Terms and the relationship between you and Slice shall be governed by the laws of the State of New York without regard to conflict of law provisions.
For more information, please email us at [email protected] Last Updated: 29th April 2024